Ytel Engineers are investigating reports of outbound SMS not working as expected.
Engineers have identified the root cause and have issued an update. SMS is now working as expected.
Engineers have identified the root cause and are introducing a resolution.
Update: this matter is intermittent and remains under investigation
SMSOutbound SMS errors
Ytel Engineers are investigating reports of outbound SMS not working as expected.
Our monitoring is complete with no further outbound message failures detected.
Engineers have identified the root cause and have introduced a patch. We will continue to monitor.
Engineers have identified the LNP Lookup service to be not functioning as expected. This will result in any outbound SMS messages not sending as expected. Messages will fail - they will need to be resent manually. The messages will show as "Failed" in the status.
