Ytel Engineers are investigating reports of outbound calls failing
Engineers have corrected the matter causing MakeCall API to fail and we're seeing calls completing as expected.
Engineers have isolated this matter to the MakeCall API and are investigating the root cause.
Tuesday 17th January 2023
No incidents reported
Monday 16th January 2023
ReportingDuplicate Call Log Data
The Team is investigating duplicate call log data within the Ytel dashboard from January 6th through Jan 16th. Please reach out to support with any questions until a resolution is determined. We apologize for the inconvenience. Thank you.
The matter of duplicate data has been resolved. Reporting is showing as expected.
