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System Status

All Systems Operational
Communications API ? Operational
Voice Operational
SMS Operational
Email Operational
Carrier Lookup Operational
Recordings Operational
Transcription Operational
InboundXML Operational
ShortCode SMS Operational
BETA - Ringless VoiceMail Operational
Account Management API ? Operational
Accounts Operational
Usage Operational
Phone Numbers Operational
Ytel Portal ? Operational
API Explorer Operational
Logging Operational
Billing & Payments Operational
Account Management Operational
File Management Operational
Inbox (beta) ? Operational
Contact Center Admin Operational
Data Management Operational
Reports Operational
Utilities Operational
Recordings Operational
Billing & Payments Operational
Contact Center Agent Operational
Webphone Operational
Multi-Channel Operational
UI Scripting Operational
VOIP Network Operational
Toll Free Numbers Inbound Operational
Local Number Inbound Operational
Broadcast Operational
Audio Storage and Management Operational
Billing & Payments Operational
CallerID Mapping Operational
Voice Messaging User Interface Operational
Ringless Voicemail User Interface Operational
Reports Operational
Voice Broadcasting Operational
Data Uploader Operational
Ringless Voicemail Broadcasting Operational
SMS Broadcast Operational
Inbound Voice Operational
Route Operational
Route Portal Operational
Billing & Payments Operational
Call Routing Operational
Buyer Posting Operational
Data Network Operational
East Coast Operational
West Coast Operational
Google Cloud Platform Google Cloud Storage Operational
AWS ec2-us-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
AVG. API RESPONSE TIME ?
Fetching
AVG. PORTAL RESPONSE TIME ?
Fetching
Past Incidents
Sep 18, 2019

No incidents reported today.

Sep 17, 2019

No incidents reported.

Sep 16, 2019
Broadcast not starting campaigns as expected
Resolved - This incident has been resolved.
Sep 16, 09:25 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 08:26 PDT
Investigating - We are investigating reports of Broadcast not starting campaigns as expected
Sep 16, 08:21 PDT
Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019
Broadcast not starting or stopping campaigns
Resolved - This incident has been resolved. All services are functioning as expected.
Sep 12, 10:07 PDT
Monitoring - We have identified the root cause and remedied. Services are working as expected. We will monitor.
Sep 12, 09:43 PDT
Investigating - We are investigating reports of Broadcast not starting or stopping campaigns
Sep 12, 09:32 PDT
Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019
Contact Center login issues affecting a small subset of users
Resolved - This incident has been resolved.
Sep 5, 11:18 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 5, 10:37 PDT
Investigating - Engineers are currently investigating reports of login challenges affecting a small subset of users
Sep 5, 10:25 PDT
Sep 4, 2019
Inbound voice not functioning as expected
Resolved - This incident has been resolved.
Sep 4, 12:27 PDT
Monitoring - We have identified the root cause, have introduced a solution and are currently monitoring
Sep 4, 11:52 PDT
Update - Update: We are also investigating reports of SMS inbound not functioning as expected and number purchase not functioning as expected.
Sep 4, 11:45 PDT
Investigating - We are currently investigating reports of inbound voice calls to the API not functioning as expected
Sep 4, 11:40 PDT
← Incident History Powered by Statuspage

If you have any questions, please feel free to contact us at support@ytel.com or by calling (800) 382.4913. Thank you!

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