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System Status

All Systems Operational
Communications API ? Operational
Voice   Operational
LongCode SMS   Operational
Email   Operational
Direct Mail   Operational
Carrier Lookup   Operational
Recordings   Operational
Transcription   Operational
InboundXML   Operational
ShortCode SMS   Operational
BETA - Ringless VoiceMail   Operational
Account Management API ? Operational
Accounts   Operational
Usage   Operational
Phone Numbers   Operational
Ytel Portal ? Operational
API Explorer   Operational
Logging   Operational
Billing & Payments   Operational
Account Management   Operational
File Management   Operational
Contact Center Admin Operational
Data Management   Operational
Reports   Operational
Utilities   Operational
Recordings   Operational
Billing & Payments   Operational
Contact Center Agent Operational
Webphone   Operational
Multi-Channel   Operational
UI Scripting   Operational
VOIP Network Operational
Toll Free Numbers Inbound   Operational
Local Number Inbound   Operational
Campaign Operational
Audio Storage and Management   Operational
Billing & Payments   Operational
CallerID Mapping   Operational
Voice Messaging User Interface   Operational
Ringless Voicemail User Interface   Operational
Reports   Operational
Voice Broadcasting   Operational
Data Uploader   Operational
Ringless Voicemail Broadcasting   Operational
SMS Broadcast   Operational
Inbound Voice   Operational
Route Operational
Route Portal   Operational
Billing & Payments   Operational
Call Routing   Operational
Buyer Posting   Operational
Data Network Operational
East Coast   Operational
West Coast   Operational
Google Cloud Platform Google Cloud Storage   Operational
AWS ec2-us-west-1   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
AVG. API RESPONSE TIME ?
Fetching
AVG. PORTAL RESPONSE TIME ?
Fetching
Past Incidents
Sep 20, 2018
Long code SMS Delays on outbound - limited to a small subset of numbers
Resolved - This matter has been resolved - thank you for your patience.
Sep 20, 15:00 PDT
Monitoring - Ytel Engineers have resolved the matter and are currently monitoring.
Sep 20, 13:26 PDT
Identified - Ytel Engineers have identified the root cause and are working on a resolution.
Sep 20, 11:47 PDT
Investigating - Ytel Engineers are investigating reports of intermittent outbound SMS delays affecting a small subset of numbers.
Sep 20, 11:20 PDT
Sep 19, 2018
Number purchasing & Inbound SMS not functioning as intended
Resolved - All systems are functioning as expected. Thank you for your patience.
Sep 19, 13:35 PDT
Monitoring - Ytel Engineers have identified the root cause and have remedied. We will monitor and provide our next update at 13:15 PDT.
Sep 19, 13:07 PDT
Investigating - Engineers are investigating reports of intermittent inbound SMS delays and number purchase not functioning as expected
Sep 19, 12:49 PDT
Sep 18, 2018
SMS delivery delays limited to a subset of long and short codes
Resolved - Ytel Engineers have resolved the root cause of SMS delivery delays. We apologize for any inconvenience this may have caused.
Sep 18, 10:33 PDT
Investigating - Ytel Engineers are investigating reports of SMS delivery delays, in & outbound, limited to a subset of long and short codes
Sep 18, 10:22 PDT
Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 13, 2018

No incidents reported.

Sep 12, 2018

No incidents reported.

Sep 11, 2018

No incidents reported.

Sep 10, 2018

No incidents reported.

Sep 9, 2018

No incidents reported.

Sep 8, 2018

No incidents reported.

Sep 7, 2018

No incidents reported.

Sep 6, 2018

No incidents reported.

← Incident History Powered by Statuspage

If you have any questions, please feel free to contact us at support@ytel.com or by calling (800) 382.4913. Thank you!

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