All systems are operational

About This Site

Ytel Status Page

Past Incidents

Sunday 19th May 2024

No incidents reported

Saturday 18th May 2024

No incidents reported

Friday 17th May 2024

Contact Center Ytel Contact Center Degraded Call Quality

We are investigating reports of degraded call quality for Ytel Contact Center calls. The team is actively engaged and investigating to identify and resolve the matter.

  • The team has implemented changes for Ytel Contact Center to address intermittent degraded call quality. We have observed improvements and are receiving confirming reports.

    We will continue to monitor the call quality for stability.

    Thank you for your patience while we addressed the cause.

  • The team continues to investigate reports of intermittent degraded call quality. We continue to test to replicate and identify the cause.

    Please forward any examples to support@ytel.com or provide examples via chat.

    We appreciate your patience while we work to identify and resolve the cause.

  • Thursday 16th May 2024

    No incidents reported

    Wednesday 15th May 2024

    No incidents reported

    Tuesday 14th May 2024

    No incidents reported

    Monday 13th May 2024

    No incidents reported