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System Status

All Systems Operational
Communications API ? Operational
Voice Operational
SMS Operational
Email Operational
Carrier Lookup Operational
Recordings Operational
Transcription Operational
InboundXML Operational
ShortCode SMS Operational
BETA - Ringless VoiceMail Operational
Account Management API ? Operational
Accounts Operational
Usage Operational
Phone Numbers Operational
Ytel Portal ? Operational
API Explorer Operational
Logging Operational
Billing & Payments Operational
Account Management Operational
File Management Operational
Inbox (beta) ? Operational
Contact Center Admin Operational
Data Management Operational
Reports Operational
Utilities Operational
Recordings Operational
Billing & Payments Operational
Contact Center Agent Operational
Webphone Operational
Multi-Channel Operational
UI Scripting Operational
VOIP Network Operational
Toll Free Numbers Inbound Operational
Local Number Inbound Operational
Broadcast Operational
Audio Storage and Management Operational
Billing & Payments Operational
CallerID Mapping Operational
Voice Messaging User Interface Operational
Ringless Voicemail User Interface Operational
Reports Operational
Voice Broadcasting Operational
Data Uploader Operational
Ringless Voicemail Broadcasting Operational
SMS Broadcast Operational
Inbound Voice Operational
Route Operational
Route Portal Operational
Billing & Payments Operational
Call Routing Operational
Buyer Posting Operational
Data Network Operational
East Coast Operational
West Coast Operational
Google Cloud Platform Google Cloud Storage Operational
AWS ec2-us-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
AVG. API RESPONSE TIME ?
Fetching
AVG. PORTAL RESPONSE TIME ?
Fetching
Past Incidents
Jul 20, 2019

No incidents reported today.

Jul 19, 2019
Database hardware upgrade
Completed - The scheduled maintenance has been completed.
Jul 19, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 22:30 PDT
Scheduled - Broadcast will be unavailable during the scheduled maintenance window.
Jul 18, 22:24 PDT
Jul 17, 2019
API webhooks not completing as expected
Resolved - This incident has been resolved.
Jul 17, 09:45 PDT
Monitoring - We have introduced a fix and are currently monitoring
Jul 16, 13:51 PDT
Investigating - We are investigating reports of callback webhooks not completing as intended
Jul 12, 09:18 PDT
Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019
Broadcast scheduled maintenance July 12, 2019 6:00 am PST
Completed - The scheduled maintenance has been completed.
Jul 12, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 06:01 PDT
Scheduled - We are performing planned maintenance on Broadcast Friday July 12, 2019 from 6:00 am through 8:00 am PST. We do not anticipate any interruption in services during this period and will be actively monitoring. You may monitor progress by visiting status.ytel.com Please contact your Account Manager or Customer Service with any questions or concerns. Thank you.
Jul 11, 16:31 PDT
Jul 11, 2019

No incidents reported.

Jul 10, 2019
Broadcast not completing calls as expected
Resolved - This incident has been resolved.
Jul 10, 08:59 PDT
Monitoring - Maintenance was performed and we are seeing the system perform as expected
Jul 10, 08:27 PDT
Investigating - We are currently investigating reports of Broadcast not completing calls as expected
Jul 10, 07:55 PDT
Broadcast System Maintenance
Completed - The scheduled maintenance has been completed.
Jul 10, 08:26 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 08:05 PDT
Scheduled - We will be performing unscheduled maintenance on the Broadcast application. We apologize for any inconvenience.
Jul 10, 08:04 PDT
Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.

Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.

← Incident History Powered by Statuspage

If you have any questions, please feel free to contact us at support@ytel.com or by calling (800) 382.4913. Thank you!

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