Monitoring - Reporting Job imports and exports are now functioning as expected.
We are continuing to investigate an issue affecting email delivery notifications. Our team is actively working to restore normal notification functionality and will provide further updates as they become available.
We appreciate your patience and apologize for any inconvenience.
Sep 23, 2026 - 09:20 PDT
We are continuing to investigate an issue affecting email delivery notifications. Our team is actively working to restore normal notification functionality and will provide further updates as they become available.
We appreciate your patience and apologize for any inconvenience.
Sep 23, 2026 - 09:20 PDT
Investigating - Investigating: Reporting Jobs
We are currently investigating an issue affecting Reporting Jobs, where imports and exports are not functioning as expected.
Our team is actively working to identify the cause and restore normal functionality. We will provide additional updates as more information becomes available.
We apologize for any inconvenience and appreciate your patience while we work to resolve the issue.
Sep 23, 2026 - 08:52 PDT
We are currently investigating an issue affecting Reporting Jobs, where imports and exports are not functioning as expected.
Our team is actively working to identify the cause and restore normal functionality. We will provide additional updates as more information becomes available.
We apologize for any inconvenience and appreciate your patience while we work to resolve the issue.
Sep 23, 2026 - 08:52 PDT
About This Site
Welcome to the Ytel Status Page. This is your trusted source for real-time updates on the health of our platforms and systems. If there's ever an issue, we'll post details right away along with what we're doing to fix it and when you can expect things to return to normal. You'll also find scheduled maintenance notices so you can always stay informed. Our commitment is to keep you updated, supported, and confident in the reliability of our services. We know how important communications are to your business!
CCaaS - Contact Center - ycc.ytel.com
Degraded Performance
Contact Center Admin Portal
Operational
Contact Center Agent Portal
Operational
Voice Calls
Operational
Data Management / Contacts
Degraded Performance
Reporting
Degraded Performance
Recordings
Operational
Number Management
Operational
CPaaS - Ytel Universe - app.ytel.com
Operational
Ytel Universe Customer Portal
Operational
Account Management
Operational
Call Recording
Operational
Call Tracking
Operational
Contacts
Operational
Inbox
Operational
Number Management
Operational
Reporting
Operational
Webphone
Operational
Workflow
Operational
API
Operational
Voice
Operational
SMS
Operational
Numbers (API)
Operational
Contacts
Operational
AI/ML
Operational
Carrier Lookup
Operational
Transcription
Operational
Inbound CallXML
Operational
Workflows & Workflow Runner
Operational
Email
Operational
Ytel Network Infrastructure
Operational
Data Center - West
Operational
Data Center - East
Operational
Carrier Services
Operational
Contact Center Agent Latency Monitoring
Operational
Third Party Platform Providers
Operational
Google Cloud Platform Google Cloud Storage
Operational
Google Cloud Platform Google App Engine
Operational
Google Cloud Platform Google Kubernetes Engine
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.