Some systems are experiencing issues

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Ytel Status Page

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Call Tracking

Operational

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Operational

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Reporting

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Past Incidents

Monday 13th January 2025

Reporting Number Remediation data missing for Jan 10-13

Reporting data from Number Remediation is missing Jan 10 - Jan 13. We are working to restore this information as quickly as possible. This impacts reporting only - this does not impact the operation of the service itself.

Friday 10th January 2025

Reporting Number Remediation Reporting Unavailable

Reporting for Number Remediation will be unavailable for Jan 10-12. The next update will be provided Monday Jan 13.

Number Remediation Reporting has been resolved.

Contact Center Contact Center Connectivity

Ytel Engineers are investigating reports of sporadic connectivity impacting a small subset of Contact Center customers

This matter has been fully resolved.

Ytel Engineers have identified the root cause and have resolve the matter. We are seeing systems begin to normalize and operate as expected. We will remain in a monitoring period for the next hour.