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System Status

All Systems Operational
Account Management API ? Operational
Accounts Operational
Usage Operational
Phone Numbers Operational
Communications API ? Operational
Voice Operational
SMS Operational
Email Operational
Carrier Lookup Operational
Recordings Operational
Transcription Operational
InboundXML Operational
ShortCode SMS Operational
BETA - Ringless VoiceMail Operational
Ytel Portal ? Operational
API Explorer Operational
Logging Operational
Billing & Payments Operational
Account Management Operational
File Management Operational
Inbox (beta) ? Operational
Login Operational
Contact Center Admin Operational
Data Management Operational
Reports Operational
Utilities Operational
Recordings Operational
Billing & Payments Operational
Contact Center Agent Operational
Webphone Operational
Multi-Channel Operational
UI Scripting Operational
VOIP Network Operational
Toll Free Numbers Inbound Operational
Local Number Inbound Operational
Broadcast Operational
Audio Storage and Management Operational
Billing & Payments Operational
CallerID Mapping Operational
Voice Messaging User Interface Operational
Ringless Voicemail User Interface Operational
Reports Operational
Voice Broadcasting Operational
Data Uploader Operational
Ringless Voicemail Broadcasting Operational
SMS Broadcast Operational
Inbound Voice Operational
Route Operational
Route Portal Operational
Billing & Payments Operational
Call Routing Operational
Buyer Posting Operational
Data Network Operational
East Coast Operational
West Coast Operational
Google Cloud Platform Google Cloud Storage Operational
AWS ec2-us-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
AVG. API RESPONSE TIME ?
Fetching
AVG. PORTAL RESPONSE TIME ?
Fetching
Past Incidents
Nov 13, 2019

No incidents reported today.

Nov 12, 2019
Contact Center Admin interface slow to respond
Resolved - Our Engineers have confirmed all services to be working as expected.
Nov 12, 10:57 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 12, 10:39 PST
Identified - The issue has been identified and a fix is being implemented.
Nov 12, 08:48 PST
Investigating - Engineers are investigating reports of the Admin interface being slow to respond. This affects a very small and limited subset of users.
Nov 12, 07:49 PST
Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019
SMS services not functioning as expected
Resolved - This incident has been resolved.
Nov 8, 11:30 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 8, 10:08 PST
Update - We are continuing to work on a fix for this issue.
Nov 8, 08:49 PST
Identified - The issue has been identified and a fix is being implemented.
Nov 8, 08:02 PST
Investigating - Engineers are investigating reports of SMS, through the API, not functioning as expected. This impacts a minor portion of SMS traffic.
Nov 8, 07:48 PST
Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019
Voice Broadcast not functioning as expected
Resolved - This incident has been resolved.
Nov 5, 21:18 PST
Monitoring - We have corrected the matter and are currently monitoring
Nov 5, 09:11 PST
Investigating - Engineers are investigating reports of the Voice Broadcast service not functioning as expected
Nov 5, 08:07 PST
Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019

No incidents reported.

Oct 31, 2019

No incidents reported.

Oct 30, 2019

No incidents reported.

← Incident History Powered by Statuspage

If you have any questions, please feel free to contact us at support@ytel.com or by calling (800) 382.4913. Thank you!

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