Outbound SMS errors Friday 13th January 2023 12:25:00 America/Los_Angeles


Ytel Engineers are investigating reports of outbound SMS not working as expected.

Our monitoring is complete with no further outbound message failures detected.

Engineers have identified the root cause and have introduced a patch. We will continue to monitor.

Engineers have identified the LNP Lookup service to be not functioning as expected. This will result in any outbound SMS messages not sending as expected. Messages will fail - they will need to be resent manually. The messages will show as "Failed" in the status.