All systems are operational

Past Incidents

Friday 14th August 2020

Contact Center Voice calls unable to complete as expected

Engineers are currently investigating reports of voice calls not able to complete as expected and high agent wait times

  • Monitoring is complete. All systems are functioning as expected.

  • Engineers have corrected the matter and we are seeing calls complete as expected. We will remain in a monitoring status for the time being.

  • Update: This matter remains under investigation.

  • Thursday 13th August 2020

    No incidents reported

    Wednesday 12th August 2020

    No incidents reported

    Tuesday 11th August 2020

    No incidents reported

    Monday 10th August 2020

    No incidents reported

    Sunday 9th August 2020

    No incidents reported

    Saturday 8th August 2020

    No incidents reported