Ytel Engineers are investigating reports of DLRs on SMS messages not being returned and/or displaying properly. This does not affect SMS messages from leaving our network.
Engineers have identified and resolved the matter causing DLRs to not display properly.
Tuesday 13th April 2021
No incidents reported
Monday 12th April 2021
No incidents reported
Sunday 11th April 2021
No incidents reported
Saturday 10th April 2021
No incidents reported
Friday 9th April 2021
No incidents reported
Thursday 8th April 2021
Voice CallsContact Center Admin not available, Calls not completing as expected
Ytel Engineers are investigating reports of intermittent call failures and Contact Center Admin dashboards not loading. This is impacting a small subset of users.
Engineers have concluded their review and monitoring. All systems are operating as expected.
Engineers have identified the matter as coming from a peering partner and have taken steps to minimize the impact. We see calls completing as expected and will continue to monitor.
