Payments are not functioning as expected (Manual Payments and Auto-Topoff) Monday 24th May 2021 07:05:23 America/Los_Angeles


Engineers are investigating reports of auto-recharge and manual payments not functioning as expected. If your account is low on or out of funds, please contact Customer Support via live chat.

Payments are processing as expected and accounts are being funded as expected. If you find you have a different experience, please contact Customer Support through live chat.

Auto-topoff (aka Auto-Recharge) is functioning as expected. We continue to investigate manual/one-time payment failures. If you need to add funds, please contact Ytel Customer Support through live chat.