All Systems Operational

About This Site

Welcome to the Ytel Status Page. This is your trusted source for real-time updates on the health of our platforms and systems. If there's ever an issue, we'll post details right away along with what we're doing to fix it and when you can expect things to return to normal. You'll also find scheduled maintenance notices so you can always stay informed. Our commitment is to keep you updated, supported, and confident in the reliability of our services. We know how important communications are to your business!

CCaaS - Contact Center - ycc.ytel.com ? Operational
Contact Center Admin Portal ? Operational
Contact Center Agent Portal ? Operational
Voice Calls ? Operational
Data Management / Contacts ? Operational
Reporting ? Operational
Recordings ? Operational
Number Management ? Operational
CPaaS - Ytel Universe - app.ytel.com ? Operational
Ytel Universe Customer Portal ? Operational
Account Management ? Operational
Call Recording ? Operational
Call Tracking ? Operational
Contacts ? Operational
Inbox ? Operational
Number Management ? Operational
Reporting ? Operational
Webphone Operational
Workflow ? Operational
API Operational
Voice ? Operational
SMS ? Operational
Numbers (API) ? Operational
Contacts Operational
AI/ML ? Operational
Carrier Lookup Operational
Transcription Operational
Inbound CallXML Operational
Workflows & Workflow Runner Operational
Email ? Operational
Ytel Network Infrastructure Operational
Data Center - West Operational
Data Center - East Operational
Carrier Services ? Operational
Third Party Platform Providers Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google App Engine Operational
Google Cloud Platform Google Kubernetes Engine Operational
Cloudflare Argo Smart Routing Operational
Cloudflare Magic Transit Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Aug 29, 2025

No incidents reported today.

Aug 28, 2025
Resolved - This matter has been fully resolved. Ytel Engineers will continue to monitor through the day.
Aug 28, 09:56 PDT
Monitoring - A fix has been implemented and we are seeing calls complete as expected. We will continue to monitor.
Aug 28, 09:50 PDT
Identified - Ytel Engineers have identified the root cause and are working towards resolution
Aug 28, 09:48 PDT
Investigating - We are investigating reports of voice calls not completing as expected. This is impacting outbound, inbound, and manual dialing
Aug 28, 09:41 PDT
Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.