Contact Center Unresponsive for a Small Subset of Users Tuesday 28th April 2020 15:29:49 America/Los_Angeles
A small subset of Contact Center Agents may face challenges trying to login or field calls. Our team is actively reviewing the matter and updates will be made as they are available.
This matter has been resolved. Thank you for your patience.
Engineers have resolved the matter and we are seeing all systems performing as expected. Impacted agents should logout - clear cache - and login.
