Ytel Contact Center Time Sync Errors Thursday 15th February 2024 17:53:01 America/Los_Angeles
Engineers are investigating reports of Ytel Contact Center time sync errors effecting agents.
Ytel Engineers have implemented a solution that resolved the Ytel Contact Center time sync errors which were caused by a hardware malfunction. We will continue to monitor related services for stability.
Ytel Engineers have identified the root cause and are working to implement a solution
