Intermittent issues adding new credit cards to accounts Tuesday 15th November 2022 02:30:00 America/Los_Angeles


Ytel is investigating an intermittent issues with adding new credit cards to accounts. Currently payments on file and auto-recharge are working on expected. Please reach out to Ytel support in the meantime.

This matter has been resolved.

This matter has reappeared and we are investigating.

This matter has been resolved. Payments are processing as expected.

Engineers have released an update to our payment portal and are currently monitoring.

We have identified the issue are are implementing a fix.