Voice CallsPeering Partner Continues to Experience Technical Difficulties
A Peering Partner of Ytel's continues to experience technical challenges which is causing intermittent service interruptions to voice calls.
The Ytel network, as a whole, remains 100% operational and unaffected.
We continue to monitor the situation and are taking steps to minimize the impact to Ytel customers where possible.
Our peering partner continues to observe expected results with their network and services. We are marking this incident as resolved.
Our peering partner has observed 24-hours of network stability. We continue to monitor.
Update 4:50 pm PST: This matter remains open with our peering partner. Ytel will keep this notice posted until we have seen 72-hours of successful service with our partner. We will provide updates only when relevant.
Starting around 8:00 am PST, one of Ytel's peering partners began experiencing significant technical difficulties with their services. It does not appear to be a full outage. This peering partner is used by roughly 80% of other service providers - to some degree - within the US.
Ytel's network remains fully operational and functioning as expected. However, calls/SMS which traverse the external carrier ARE being impacted; which, in turn, affect a certain subset of our users.
We are taking steps to route around the affected entity. We continue to monitor the situation and will provide further updates as they pertain to this matter. We apologize for any inconveniences this may be causing.
The peering partner has declared this matter resolved.
The peering carrier has updated to inform that Toll-Free Messaging has been restored to an operational state. They continue to investigate the other reported matters. Ytel continues to monitor the situation and will provide updates as they are made known to us.
As of 1:25 pm PST: This matter remains under active investigation with our peering partner and no new information has been provided to Ytel.
Looking forward, in an effort to reduce clutter inside your Inbox, we will only provide updates when new information has been shared with Ytel.
Thank you for both your patience and understanding.
This matter remains under investigation by our peering partner and no new information has been provided to Ytel.