Ytel engineers are currently investigating reports of delay or slowness with the Ytel Contact Center admin interface. We encourage customers utilizing the Contact Center admin interface to monitor this status page for future updates.
Ytel engineers have identified the root cause of the YCC admin interface delays and are currently monitoring the updates applied. Thank you for your patience while we worked on this matter.
Tuesday 13th February 2024
No incidents reported
Monday 12th February 2024
No incidents reported
Sunday 11th February 2024
No incidents reported
Saturday 10th February 2024
No incidents reported
Friday 9th February 2024
No incidents reported
Thursday 8th February 2024
No incidents reported
Wednesday 7th February 2024
Voice CallsIntermittent Call failures
Engineers have identified an intermittent call failure that has since been resolved. Estimated time affecting voice calls was approximately 10 minutes. (9:35am PST - 9:45am PST)
Our monitoring is complete. All services are performing as expected.
