Engineers are investigating reports of calls not completing as expected through the Route platform
This matter has been resolved. Calls are completing as expected.
Wednesday 26th February 2020
No incidents reported
Tuesday 25th February 2020
Voice CallsDegraded Voice Quality
Engineers are investigating reports of voice call quality not being as expected
Monitoring was being performed for the past hour - no new incidents were reported or discovered. All systems are functioning as expected.
Monday 24th February 2020
No incidents reported
Sunday 23rd February 2020
No incidents reported
Saturday 22nd February 2020
No incidents reported
Friday 21st February 2020
SMSOutbound SMS deliverability
Engineers are investigating reports of outbound SMS messages not delivering as expected across a small subset of local and toll-free numbers. We are investigating reports of outbound short code deliverability on SC 411-411.
This matter has been resolved. We see SMS messaging functioning and delivering as expected.