Emergency Maintenance

Scheduled Maintenance Report for Ytel Status Page

Completed

The scheduled maintenance has been completed.

Posted Sep 11, 2025 - 11:18 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 11, 2025 - 10:18 PDT

Scheduled

The Ytel Team is performing emergency maintenance to address an issue impacting the Contact Center Admin and Agent Portals. During this maintenance window, users may experience difficulty accessing or managing portal features.

Our engineering team is actively working to complete the maintenance as quickly as possible and minimize disruption. Updates will be provided as progress is made.

We apologize for the disruption and appreciate your patience as we work to restore full functionality.

Posted Sep 11, 2025 - 10:17 PDT

This scheduled maintenance affected: CCaaS - Contact Center - ycc.ytel.com (Contact Center Admin Portal, Contact Center Agent Portal) and Ytel Network Infrastructure (Data Center - West).