All systems are operational

Past Incidents

Friday 7th August 2020

No incidents reported

Thursday 6th August 2020

No incidents reported

Wednesday 5th August 2020

No incidents reported

Tuesday 4th August 2020

No incidents reported

Monday 3rd August 2020

No incidents reported

Sunday 2nd August 2020

No incidents reported

Saturday 1st August 2020

No incidents reported

Friday 31st July 2020

Contact Center Agents unable to login to Agent Interface

Engineers are investigating reports of agents unable to login or access the agent interface. This affects a small subset of users.

  • Our monitoring has concluded. All systems are functioning as expected.

  • The matter has been resolved and all systems are functioning as expected. We will monitor the situation throughout the day.

  • The matter remains under investigation. The next update will be provided no later than 8:30 am PST.