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Past Incidents

Wednesday 25th January 2023

No incidents reported

Tuesday 24th January 2023

No incidents reported

Monday 23rd January 2023

Voice Calls Calls not completing as expected, inbound and outbound

Ytel engineers are investigating reports of call failures on both inbound and outbound calls.

  • This incident has been resolved. Calls and SMS are working as expected.

  • This incident is also affecting SMS traffic

    • Sunday 22nd January 2023

    No incidents reported

    Saturday 21st January 2023

    No incidents reported

    Friday 20th January 2023

    No incidents reported

    Thursday 19th January 2023

    No incidents reported

    Wednesday 18th January 2023

    Voice Calls Outbound Voice Calls Failing

    Ytel Engineers are investigating reports of outbound calls failing

  • Engineers have corrected the matter causing MakeCall API to fail and we're seeing calls completing as expected.

  • Engineers have isolated this matter to the MakeCall API and are investigating the root cause.