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Ytel Status Page

Platform

Call Tracking

Operational

Inbox

Operational

Workflow

Operational

Contact Center

Operational

Contacts

Operational

Numbers

Operational

Recordings

Operational

Reporting

Operational

Account Management

Operational

APIs

Voice Calls

Operational

Numbers

Operational

SMS

Operational

Carrier Lookup

Operational

Transcription

Operational

InboundXML

Operational

Past Incidents

Thursday 29th September 2022

No incidents reported

Wednesday 28th September 2022

Voice Calls Voice calls not completing as expected

A solution has been implemented and voice calls are completing as expected. We are monitoring for any additional occurrences.

Tuesday 27th September 2022

No incidents reported

Monday 26th September 2022

No incidents reported

Sunday 25th September 2022

No incidents reported

Saturday 24th September 2022

InboundXML Interrupt API

Interrupt API is not functioning as expected. Engineers are reviewing.

Interrupt functionality has been restored.

Contact Center Inbound calls failing

Inbound calls are not functioning as expected

Outbound & Inbound call functionality has been restored.

Engineers have identified the root cause and are working towards resolution.

Friday 23rd September 2022

No incidents reported