All systems are operational

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Ytel Status Page

Platform

Call Tracking

Operational

Inbox

Operational

Workflow

Operational

Contact Center

Operational

Contacts

Operational

Numbers

Operational

Recordings

Operational

Reporting

Operational

Account Management

Operational

APIs

Voice Calls

Operational

Numbers

Operational

SMS

Operational

Carrier Lookup

Operational

Transcription

Operational

InboundXML

Operational

Past Incidents

Thursday 2nd June 2022

No incidents reported

Wednesday 1st June 2022

No incidents reported

Tuesday 31st May 2022

No incidents reported

Monday 30th May 2022

No incidents reported

Sunday 29th May 2022

No incidents reported

Saturday 28th May 2022

No incidents reported

Friday 27th May 2022

Account Management DNC Uploader for API is not functioning as expected

Engineers are investigating reports of the DNC Uploader for Ytel API not processing uploaded contacts as expected. This does NOT impact DNC for Contact Center.

The matter impacting the DNC Uploader has been resolved. The service is functioning as expected.

We have identified the cause of the DNC uploader not working as expected. We have temporarily disabled access to the service, through the UI, while the matter is being worked on. Using the API is working as expected and is a viable workaround.