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Ytel Status Page

Scheduled routine maintenance

We will be performing routine maintenance on our systems beginning Saturday, May 8th at 9:00 pm Pacific Time, lasting approximately 4 hours. During this time period, there may be limited to no access to our number purchasing, sign-ups, YCC Admin and other management systems. We apologize for any inconvenience this may cause.

Start 2021-05-09 04:00 GMT

End 2021-05-09 08:00 GMT

Past Incidents

Monday 12th April 2021

No incidents reported

Sunday 11th April 2021

No incidents reported

Saturday 10th April 2021

No incidents reported

Friday 9th April 2021

No incidents reported

Thursday 8th April 2021

Voice Calls Contact Center Admin not available, Calls not completing as expected

Ytel Engineers are investigating reports of intermittent call failures and Contact Center Admin dashboards not loading. This is impacting a small subset of users.

  • Engineers have concluded their review and monitoring. All systems are operating as expected.

  • Engineers have identified the matter as coming from a peering partner and have taken steps to minimize the impact. We see calls completing as expected and will continue to monitor.

  • Wednesday 7th April 2021

    No incidents reported

    Tuesday 6th April 2021

    SMS Outbound SMS messaging not delivering - messages are queued

    Ytel Engineers are aware of a matter preventing outbound SMS from delivering. The messages are currently being queued for delivery. Next update at 20:00 PDT (8pm) or sooner as events warrant.

  • All queued messages have been processed and outbound SMS is functioning as expected.

  • Engineers have resolved the matter preventing outbound SMS messages from being delivered. Messages that were queued are currently being cleared and outbound traffic will resume shortly.