All systems are operational

Past Incidents

Friday 31st July 2020

Contact Center Agents unable to login to Agent Interface

Engineers are investigating reports of agents unable to login or access the agent interface. This affects a small subset of users.

  • Our monitoring has concluded. All systems are functioning as expected.

  • The matter has been resolved and all systems are functioning as expected. We will monitor the situation throughout the day.

  • The matter remains under investigation. The next update will be provided no later than 8:30 am PST.

  • Thursday 30th July 2020

    No incidents reported

    Wednesday 29th July 2020

    No incidents reported

    Tuesday 28th July 2020

    No incidents reported

    Monday 27th July 2020

    No incidents reported

    Sunday 26th July 2020

    No incidents reported

    Saturday 25th July 2020

    No incidents reported